OpenVibe.Help
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Imported, written with AI assistance. Imported from the OpenVibe repository README and STATUS files at the cited commits, summarised with AI assistance; originally by OpenVibers. Not yet reviewed by a person.
OpenVibe.Help is the help and support centre for every OpenVibe site, the service behind openvibe.help on port 5020 (service id help). Its README says "the product is written and tested; it is not deployed yet".
What it does
At boot it reads the pinned OpenVibe.Contracts product and service manifests, builds a catalog of every site, and generates one article per manifest FAQ entry, quoting every text verbatim. /search ranks those articles with a fixed, explainable score and adds a second section from OpenVibe.Search's public API, cached for five minutes and degrading to the articles alone on failure. A signed-in person opens a support ticket with a site, subject, message and an optional page URL stored as text and never fetched, and the ticket stays one conversation; staff are decided by the Network role claim.
What it does not do yet
Help is live at openvibe.help since 2026-10-08, with its capabilities registered in the network's contracts. Not built yet:
- an email side to a ticket;
- a "Report a problem" button embedded on other OpenVibe sites;
- answers drawn from the docs, wiki, blog or service status.
How it fits the network
It uses OpenVibe.Network for sign-in, JWKS and the role claim, OpenVibe.Search for the network half of /search, OpenVibe.Events for the two account export and deletion topics, and OpenVibe.Host for deploy, PostgreSQL and Valkey.
Status
STATUS.json's stage is "product". It records the service deployed and public since 2026-10-08. License: AGPL-3.0.
Sources
- OpenVibe.Help README (commit 39222f7), retrieved
the product is written and tested; it is not deployed yet
- OpenVibe.Help STATUS.json (commit 39222f7), retrieved
public at https://openvibe.help since 2026-10-08
Inspect these sources (retrieval times, where each was first cited, what changed between revisions)